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Frequently Asked Questions

Screen Printing

How much do t-shirts cost and is there a minimum?


Screen print pricing is based on the amount of colors in your design. For a 1-color design, the minimum would be 12 pieces; 2-3 colors, minimum would be 25 pieces; 4-6 colors, minimum is 50; 7 colors, minimum is 100 pieces. This can be a combination of short-sleeve, long-sleeve, hooded sweatshirts, etc., as long as they all have the same design. You can email your artwork to sales@cceink.com and include what type of garments you’d like, and we’ll be happy to set up a formal estimate for you.




What is the turnaround time for screen printing?


Standard turnaround time is approximately 2 weeks. If you need your order for a specific event or date, please let us know that when you place the order so we can note that on the production schedule. If you need your order sooner than 2 weeks, we will do our best to accommodate your request based on our current production schedule.




Are there quantity discounts?


Yes – quantity discounts are at 25-49 pieces, 50-99 pieces, 100-199, 200-299 and 300-500 pieces. Orders over 500 pieces will be addressed on a case-by-case basis for pricing purposes.




Can I bring in my own t-shirts to be printed on?


Unfortunately, no. We do not print on provided garments due to the risk factor involved.




Can you print a single t-shirt?


We can do single items, but they would not be screen printed. Rather, they would be done with a heat transfer.




Can you print a photo on a t-shirt?


It would depend on the resolution of the photo. If you have the photo in a high-res, electronic format, you can email it to sales@cceink.com and we will consult with our art team to see if it can be accomplished.




What brand of t-shirts do you use?


We typically use Gildan, but can get many different brands like Port & Company, Hanes, Bella+Canvas, OGIO, Sport-Tek, Nike, Comfort Colors, Carhartt, and others. If you have a specific brand that you prefer, just let us know when you request pricing.




Is there an art charge?


If you’re just doing simple lettering (no logo), then there would be no art charge. If you provide your artwork in a usable AI, EPS or PDF format, then we can usually waive the art charges. If you need us to create a logo/artwork for you, art charges start at $45. That amount could increase based on the complexity of the design, but we would be able to let you know that in advance once we discuss your design ideas. Note: NO ARTWORK will be done unless a deposit has been placed on the order. For more information on design, visit here.




Do I need to pay for my order up front?


All orders under $100 require full payment. Orders over $100 require a half-down payment in order to process the order. Note: NO ARTWORK will be done until an actual order is placed and a deposit has been paid.





Embroidery

Is there a minimum order for embroidery?


No…you can do single pieces!




What is the turnaround time for embroidery?


Standard turnaround is approximately 2 weeks. If you need your order for a specific event or date, please let us know that when you place the order so we can note that on the production schedule. If you need your order sooner than 2 weeks, we will do our best to accommodate your request based on our current production schedule. Unusually large orders can take up to 3 weeks, but we do try to stick with the 2-week turnaround on everything we do.




Do you do military name tags?


We can. Because of the time involved in creating and producing name tags, the turnaround time on those is approximately 3 weeks. We do not, however, do name “tapes.”




Do you do patches?


We can do single order patches in house. However, we normally outsource larger orders as it’s less expensive for you, and also frees up our embroidery department to work on direct embroidery items. If you need bulk order patches (more than 10), you can email your artwork, the size, and the quantity you need to Terri at terri@cceink.com who handles our promotional products orders and she will send you an estimate.




Do you sew on patches?


We do not do any “sewing,” only direct embroidery. We can, however, recommend a local company that will sew on patches for you.




Can I bring in my own shirts or hats to be embroidered?


Yes – you will, however, be asked to sign a waiver. Although we take special care with provided items, there are instances where things happen beyond our control (item gets jammed in machine, needles break, etc.).




Do you have samples of polos, hats, jackets?


We do have some sample items in the shop. Since we have several suppliers and literally thousands of garments available, we obviously don’t have samples of everything. We can, however, order in a sample for you if you like a specific item and want to see it before placing an order.




Is there a setup fee?


There is a one-time digitizing fee of $75 for left-chest embroidery or $150 and up for full-back embroidery to get a new logo set up. If you are just doing lettering, we do not charge a setup fee. If you can provide us with an AI, EPS or PDF file for your logo, the digitizing fee may be reduced. For more information on designs, please visit here.




Is there an art charge?


If you can provide us with an AI, EPS or PDF file of your logo, then there is no art charge. If we need to create a new logo or artwork for you, art fees start at $45 and can increase based on the complexity of your design. For more information on designs, please visit here.




What is the charge for embroidering a garment or a hat?


Embroidery charges are based on how many stitches are in the logo. Standard charges are $6 for up to 8,000 stitches, or $.75/per 1,000 stitches over 8,000 on garments purchased through us. If you provide your own garment or hat, embroidery charges start at $15 for up to 8,000 stitches, then $1.00/per 1,000 stitches over 8,000.




Are their quantity discounts?


Yes – quantity discounts are at 25-49 pieces, 50-99 pieces, and 100+ pieces.





Promotional Products

What are promotional items?


Anything you can put a logo on.




What kind of promotional items do you offer?


We have a network of 2,700+ suppliers that offer over a million items to choose from. If you can put a logo on it, we can find it for you. For some popular options, please visit here.




Can I order a single coffee cup with a logo?


Unfortunately no, but we do work with suppliers who will do as few as 12 custom items.




How long does it take to get promotional products?


Most products can be done in 2 weeks. Some items offer free rush service (or rush service at an additional cost) and can be done in a week or less. Some items have a 3-6 week turnaround. Feel free to reach out to our Promotional Products Specialist, Terri, at terri@cceink.com with your specific requests and she can answer all your questions.




Are promotional products done in house?


For the most part, no. We work with some of the best promotional products suppliers in the country and have vast resources to find what you’re looking for to fit your budget and timeline.




If I don’t have artwork, will you create something for me?


Heck yeah. Our team of talented artists can definitely help you with a design. Art fees will apply in that situation. If you have usable AI, EPS or PDF files, art charges may be waived. For more information on design, please visit here.




Do you charge a setup fee?


Since most promotional products are not done in house, you will only be charged a setup fee if the supplier charges us a fee.




Will you “price match” online promotional product companies?


Generally, yes. We do our best to find you items at the same price with a human touch added in. You will receive 100% personal service from our Promotional Product Specialists from beginning to end of your project.




Do you have samples?


We have many items in our display cases, but can definitely request free samples of a specific item for you. Just ask here!




Do you do table cloths?


Absolutely! We work with one of the industry’s leading companies that provide exceptional, sublimated, products at a reasonable price. Sublimation is the way to go for a table cloth because the logo is actually embedded into the fabric and not screen printed which tends to fade over time.




Can you get flags?


We work with one of the premier flag companies based out of Hanover, Pennsylvania. They offer indoor, outdoor, single-sided, and double-sided (which includes a block out liner so your message appears clearly on both sides) in a wide variety of standard sizes.




Can you get glassware or insulated tumblers?


Sure can. We work with multiple drink-ware vendors to find you exactly what you’re looking for, be it a single-color print or a vibrant full-color image, all at a reasonable price.





Heat Press

Do you heat press names and numbers on shirts/jerseys?


We do. On provided garments, name only would be $12.50, # only would be $7. If you need both a name and a #, $15. On garments purchased through us, name only $7.50, # only $5, name and number $10.




What is the turnaround time for heat press?


Standard turnaround time is approximately 2 weeks. If you need your order for a specific event or date, please let us know that when you place the order so we can note that on the production schedule. If you need your order sooner than 2 weeks, we will do our best to accommodate your request based on our current production schedule.





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